Policyholder Question: Who is responsible when your insurance company’s preferred contractor causes additional damage or botches the job?

Here is an insurance claim question that we recently answered as a contributing member of insurance claim experts for United Policyholders who advocates for property owners. Q. The restoration company who repaired our home after an attic fire caused a contamination of fiberglass insulation by improperly clearing and cleaning the attic from smoke damaged insulation.  We know that…