The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. In my original claim, my insurance company said that my 98 year old mother had replacement coverage. We’ve gone through her contents and submitted a statement of loss. In our findings, most of her contents were…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. We had a fire in our split-level duplex. The downstairs unit was a complete loss and the upstairs had smoke damage. Upon further inspection, the entire structure had to be brought up to code which totaled…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. What are the insurance company’s responsibilities to their policyholders with regard to providing any adjuster’s reports, ALE expenses and any timeline they are ruled by? Insurance company says I am not eligible for ALE because I…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. I live in coastal SC. January 8, 2017 is the three-month anniversary of Hurricane Matthew which caused extensive wind and flood damage. On October 10, 2016, the community association hired restoration company was on site demolishing…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. Can I have a repair estimate reviewed and a new estimate prepared based on the estimate sent by my insurance adjusters estimate? They have issued a check in the amount of this estimate, less the deductible.…
We are getting a number of inquiries from policyholders following the passing of Hurricanes Hermine and Hurricane Matthew about damages to docks, piers, and other man-made structures built over or close to the water. As both of this year’s hurricanes remained offshore for most of their passing, the tropical storm forced winds nonetheless caused quite…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. I have been the legal guardian for my mother-in-law. She has recently passed away and I am the PR for her estate, approved and documented by the local courts. I also don’t live here full time,…
Q. I have a vacation home near Daytona Beach that was damaged by Hurricane Matthew. Because I am in Kentucky, do I need to physically see the damage myself before calling my insurance company or can I go from pictures of my home from my neighbors? A. If you have photos that show damages from Hurricane Matthew…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. I live in Florida and have had an extensive water damage/mold claim that I hired a public adjuster to handle. The insurance company invoked appraisal and the out-of-state umpire determined that mold was accountable for $15,000…
Here is a question we were happy to answer as part of the expert panel for United Policyholders. Q. My condo flooded from the unit above me caused by a leaking pipe. I have flood insurance and no homeowner insurance. Damage from water and mold is extensive. Do I need an attorney? I have been trying to…