Florida Panhandle Flood and Tornado Victims Need to Educate Themselves About Restoration Work

Based on reports, homeowners and businesses in the Florida Panhandle (including Pensacola and Destin and much of the Southeast) are dealing with serious flood and water damage from the recent storms. Once local authorities give the all clear, your property has been inspected and it’s safe to return, mitigation efforts should be started. If insured…

Policyholder Question: Can I Refuse Cleaning and Inventory Services from my Insurer?

Here is an insurance claim question that we answered as a contributing member of insurance claim experts for United Policyholders who advocates for property owners. Q. Can the insurance company force you to use an outside vendor to inventory your personal contents rather than allow you to do it yourself?  Can you refuse cleaning and inventory services that…

The 2014 Florida Legislative Session and the Insured Property Owners Bill of Rights Legislation

As we approach the midpoint for this year’s legislative session in Tallahassee, things are not looking good for a key piece of legislation championed by Chief Financial Officer, Jeff Atwater.  Briefly, his push for a policyholder’s “Bill of Rights” came out of a number of formal meetings chaired by the then DFS consumer advocate.  The…