Some months back I received a call from a physician who was referred to me by an engineering firm we had worked with on a large project in Longboat Key, Florida that resulted in a multi-million dollar settlement. Not only was the client pleased with our work, but their engineer apparently was equally impressed given…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. I have been the legal guardian for my mother-in-law. She has recently passed away and I am the PR for her estate, approved and documented by the local courts. I also don’t live here full time,…
Q. I have a vacation home near Daytona Beach that was damaged by Hurricane Matthew. Because I am in Kentucky, do I need to physically see the damage myself before calling my insurance company or can I go from pictures of my home from my neighbors? A. If you have photos that show damages from Hurricane Matthew…
The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. I live in Florida and have had an extensive water damage/mold claim that I hired a public adjuster to handle. The insurance company invoked appraisal and the out-of-state umpire determined that mold was accountable for $15,000…
This was a great day for this highly decorated Vietnam War Veteran and his wonderful wife. A recipient of a Purple Heart and 2 Bronze Stars with Valor, this couple tragically lost their home to fire 9-months ago. After receiving insufficient offers to settle their claim and months of delay, we were finally able to…
Periodically, we like to highlight a property claim we’ve handled based on something new we’ve learned, alert readers of important insurance claim issues or just to show the value public adjusters can bring to the claims process. This was a particularly satisfying claim. Not only for the settlement amount we were able to achieve but…
Confidentiality settlement requirements are often demanded in the property insurance adjustment process. What happens when you run afoul months or years later as a result of a conflict with some disclosure requirements that overlap the prior agreement? Anybody have any thoughts or answers to this possible fatal conundrum? A recent sinkhole case before a federal…
Last week, I was interviewed by Deirdre Fernandes who covers the insurance industry for the Boston Globe. Her story Pricey car insurance policies test consumers discussed how more policyholders were likely to shop around for both home and auto insurance after the brutal winter left many homeowners disillusioned with their claim settlements and the coverage increases the insurance firms…
There is nothing like being victorious, especially when you know you were right. And sometimes the victory is sweeter when the fight was long and hard as was this commercial property insurance claim from a 2014 hurricane loss in the Caribbean that we wrote about a few weeks ago. No question that working abroad has…
While most folks are enjoying the spring weather and looking forward to summer vacations with outdoor time with the family, others are still working through the insurance claim adjustment process dealing with adjusters and contractors. Yes, as hard as it may seem, a lot of folks are still struggling with losses over the last twelve…