On June 16, 2009 a water pipe burst in this upscale retirement home in Naples, Florida. The owners, recently retired from Boston, Massachusetts were in the process of making the permanent move when they discovered the massive amount of damage inside their home. After receiving the final settlement check from their insurance company in the amount of $61,968.07 they quickly decided to retain the professional services of a public insurance adjuster.
Shortly thereafter, public adjuster Rick Tutwiler was hired by the owners based on a recommendation of a business professional in Massachusetts. After reviewing the policy, making multiple inspections, many months of intense negotiation, notwithstanding insurance company delay, Mr. Tutwiler was able to successfully negotiate a settlement on behalf of the insured, in the amount of $152,400.00. This represents a 40% increase over the insurance company’s original offer much to the satisfaction of the insured.