Tutwiler Success Stories

Florida Public Adjuster Wins Policy Limits in Settling Builders Risk Claim for Multi-unit Fire - Delivers Quality Service and Peace of Mind

Florida Public Adjuster Wins Policy Limits in Settling Builders Risk Claim for Multi-unit Fire - Delivers Quality Service and Peace of Mind

ISV, LLC is a prominent property development company based in Windermere, Florida with a 9-year growing real estate portfolio.  Sadly, ISV’s owner learned that two of his residential multi-family dwelling structures in Sanford, Florida suffered extensive fire damage on May 11, 2021. Following a cause and origin investigation, fire officials were unable to determine the area of origin.  Despite ISV’s timely claim reporting and C&O Report submission, the claim adjuster assigned by ISV’s insurance company notified the claim was still being investigated by the carrier, informing: “the process could very well take several months to finalize.”


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Public Adjuster Negotiates a $3 Million+ Settlement for Country Club Resort Insurance Claim After Insurer Offers $0.00

Public Adjuster Negotiates a $3 Million+ Settlement for Country Club Resort Insurance Claim After Insurer Offers $0.00

The complexities of a property insurance claim are many. This is even more true with the variables that exist in claims for country clubs and resorts. Owners and managers are not only tasked with navigating a building damage claim and policy coverage issues, but they also have the monumental task of addressing, assessing, and seeking compensation for damages to business personal property, maintenance equipment, golf carts, golf course and grounds, supplies, saleable goods Inventory, food & beverage stock, debris removal, and costs incurred for engineers, architects, and auditors. Moreover, owners will be tasked with addressing and projecting intangible damages for items like business interruption, extra expense, lost sales revenue, and lost membership dues. For business managers not familiar with the insurance claims process this is a daunting task that takes away large chunks of time from their primary responsibilities to efficiently operate the business.


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Pittsburgh Claim Adjuster’s Technology and Perseverance Wins the Day in Settling an Apartment Fire Insurance Claim

Pittsburgh Claim Adjuster’s Technology and Perseverance Wins the Day in Settling an Apartment Fire Insurance Claim

Statistics show that 5% of structural fires or one in twenty are caused by cigarettes. On the late morning of May 21, 2020, an apartment landlord in the Pittsburgh area found out what it was like to become part of that statistic. Once the smoke cleared, he turned to his insurance company for help, where he quickly realized they weren’t the “good neighbor” they made themselves out to be. Then he turned to a trusted insurance claim adjuster also known as a public adjuster.


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Public Adjuster Fixes Botched Commercial Nightclub Fire Insurance Claim in Ybor City, Tampa and Recovers $1.2 Million for Client

Public Adjuster Fixes Botched Commercial Nightclub Fire Insurance Claim in Ybor City, Tampa and Recovers $1.2 Million for Client

Following a major commercial fire at a Ybor City nightclub in Tampa, Fl. the property owners made a quick decision to hire what turned out to be an unqualified Public Adjuster.  That adjuster decided to bring in a restoration company that he was friends with and together they made many mistakes with the claim. The insurance company offered $85,000 on the claim that obviously required a greater sum to put the property back to pre-loss condition. Client frustration built up and subsequently both companies were fired. But the damage was done, and the claim was a mess. In fact, the damage became worse!


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Insurance Company Offers $0 for Hurricane Irma Damage to Luxury Palm Beach Property. Final Settlement: $2 Million +

Insurance Company Offers $0 for Hurricane Irma Damage to Luxury Palm Beach Property. Final Settlement: $2 Million +

Hurricane Irma made landfall over southern Florida on September 10th 2017 as a Category 3 storm packing winds of more than 110 miles per hour.  It overwhelmed the entire state for nearly two days with heavy rains greater than 2 inches and fierce winds causing extensive damage to a luxury home located on Highland Beach in Palm Beach County, Florida. 

The insurance company’s initial offer was well below the Hurricane Deductible of $90,000 resulting in no payment being made to the insured as they felt the damages did not warrant a settlement and further contended damages were pre-existing.  The insured’s hired Tutwiler and Associates public adjusters, Rick Tutwiler and Kevin Leisure, to represent them.


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Florida Public Adjuster Brings Commercial Building Collapse Insurance Claim to an Equitable Settlement

Florida Public Adjuster Brings Commercial Building Collapse Insurance Claim to an Equitable Settlement

During a heavy overnight rainstorm in June 2020 a large amount of water gathered on the rear portion of a commercial structure in Tampa, FL.  Due to the extreme weight of the water the rear portion of the roof failed causing a severe collapse.  This created an opening in the structure which allowed large amounts of water to enter the building.  Structural damage was present along with damages to the entire roof system, interior walls, flooring, and finishes.  Additionally, a large amount of business personal property had sustained damage.  Recognizing the severity of the damage and potential claim issues the client retained, Public Adjuster Scott Luginski.  Scott wasted no time to review the policy, assess and discuss coverage with the carrier and quickly obtain a six-figure advance payment for the policyholder.  Scott was then able to manage the entire claim (allowing the policyholder to resume daily business activities), meet with the insurance company personnel numerous times (including adjusters, consultants and experts) and pinpoint all damages to provide an accurate scope of work necessary to return the structure to pre-loss conditions.  Ultimately, Scott was able to obtain a settlement exceeding $420,000.


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Pittsburgh Public Adjuster Attention to Detail Prevents Fire Claim Delay for Homeowner

Pittsburgh Public Adjuster Attention to Detail Prevents Fire Claim Delay for Homeowner

In the early morning hours of March, 2020, the homeowner (now residing out of state) received a call notifying him that his home caught fire destroying everything. After confirming that his ex and his son were safe, the insured notified his insurance company of the fire loss. While filing the claim the homeowner was asked a few basic questions that apparently raised a red flag with the insurer. Three days later he received a Reservation of Rights (ROR) letter. The ROR letter is used to notify a policyholder that the insurance carrier is investigating the claim and is issued to reserve the insurance company’s right and or preserve any timelines of state statutes to deny a claim at the conclusion of the investigation. The letter stated that “the investigation has revealed that you were not occupying the residence premises at the time of the above noted loss.” It was obvious the insurance company was making an issue of this as a reason to deny the claim.


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Insurance company delay tactics serve Pittsburgh restaurant owners a plate of claim problems after fire destroys their property

Insurance company delay tactics serve Pittsburgh restaurant owners a plate of claim problems after fire destroys their property

In February of 2019, the owner of a popular family Italian restaurant in Pittsburgh and his employees cleaned up for the night and headed home not knowing that when they locked the doors, it would be for the last time. What happened over the next number of months became a lesson in what can happen with what appears to be a straightforward property insurance claim and why it can help to have a public insurance adjuster advocating for you.


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$50 Million Insurance Claim Recovery for Mississippi Furniture Manufacturing Plant after Multiple Fires

$50 Million Insurance Claim Recovery for Mississippi Furniture Manufacturing Plant after Multiple Fires

A thriving furniture manufacturing plant located in NE Mississippi builds 3,500 sofas, loveseats and recliners each day out of its 1,000,000 square foot facility. The finished goods are stored then shipped from the warehouse to numerous retailers nationwide.  In January of 2018, an accidental fire occurred destroying 400,000 square feet of the insured’s building, along with almost $10 million of finished goods and raw materials. The insurance company was immediately notified and promptly investigated the claim.


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Pittsburgh Claims Adjuster Persists Until Insurance Company Does the Proper Thing to Reimburse for Apartment Wall Collapse Claim

Pittsburgh Claims Adjuster Persists Until Insurance Company Does the Proper Thing to Reimburse for Apartment Wall Collapse Claim

On September, 2016 a property owner who owns a significant amount of property in the Wilmerding area of Pittsburgh all insured with one particular insurance company for close to 27 years, reported a claim after noticing the exterior brick on one of her apartment buildings were beginning to fall. Her insurance company replied that they were sending out one of their trusted engineers to view the property and inspect the structural integrity of the wall. Upon meeting with the policyholder’s contractor and inspecting the building, the engineer informed the woman and her contractor that the wall (in his opinion) was safe. Some time passed after the inspection and the property owner received a letter from her insurance company stating that their engineer had confirmed no real damage had occurred to the building, therefore the claim is denied. In this letter was a report written by the engineer stating his findings along with a proposed repair method. 


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