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Mike Stabile’s services were crucial to the settlement of my claim. Mike is incredibly knowledgeable, but more importantly his dedication, integrity, work ethic, and compassion towards the loss I suffered are what set him far apart. Apartment Owner

Understanding Apartment Complex Claims

Apartment complexes by their very nature require unique adjusting experience and consideration. When an apartment complex is damaged there is a high likelihood more than one unit will be involved. A good example is a fire loss where we have found that while the fire loss may be contained to the unit involved, chances are the complete building will be impacted by a combination of water and smoke. Another example is the impact of a wind event when roofs are damaged and the inside of the units are soaked from water entering from above.

Renters in these complexes must be moved and their personal property has to be removed in order to make the necessary repairs.

Tutwiler & Associates has successfully represented apartment owners for losses from hurricanes, sinkholes, fires, collapse, and water damage just to name a few common perils that affect apartment complexes. Owners turn to us due to our experience and understanding of the issues involved in these types of property losses which can be complex. While on-site property managers can be a good source of information when a loss occurs, we have found their priorities center on dealing with operations and tenant issues following a loss. Adjusting a claim is best left to the professional public adjuster retained by the owners or property manager who is typically seen as a beneficial addition to the team handling the loss in an expedient manner.

In addition to the physical damages documentation and negotiations, we also have experience in the “loss of rents” claims calculations that recur when the property is not rentable.  

For over 27 years apartment complex owners, property managers, developers and unit owners have turned to or referred their colleagues to Tutwiler & Associates.  As experienced public adjusters, we understand the claims process and have all the resources to help you recover your claim.  Our knowledge of the insurance policy, claims process and field experience have yielded us a longstanding positive reputation in the industry. 

We pride ourselves on obtaining the maximum claims settlement under your policy provisions so you can be paid to recover as quickly as possible.  

FAQs About Apartment Complexes

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We recommend you take the time to make the correct repairs. Remember you own and offer a property that is the home to your tenants. Often making inadequate or quick repairs can cost you in the long run especially in a fire/ water situation with lingering odor and moldy smells that could create negative feelings with current tenants or poor impressions with new tenants. It is also a good idea to get an agreement with the insurance company on the scope and price of the loss before repairs are undertaken. 

Property that has been built and occupied is often referred to as being grandfathered in regarding the building codes. Once a property has been damaged it may be required to be brought up to current building codes before a certificate of occupancy can be obtained.

Depending on the age of the property and the building codes in force, this can be a very expensive requirement. Most property policies will only pay you to repair what’s there. Any additional cost for code up-grades may be limited or excluded. The time to check with your agent/ broker and discuss code coverage or law and ordinance coverage is now, before a loss occurs. Tutwiler & Associates offers Pre-loss inspection services that includes this code consideration and documents the condition of your property should a loss occur.

If your policy has coverage for loss of rents or business interruption coverage the trained staff at Tutwiler &Associates will began the process of getting the necessary paper work from you to determine the extent of your loss. This information will have to be reviewed from among other things your profit and loss statements, your rent rolls, income statements and possibly your tax returns. In addition to the financial numbers, a projection of the revenue the property would have received in the future (trend analysis) had the loss not happened will need to be factored in order to make a demand for payment of these losses.

The well being of your tenants should be your first concern. Working with folks like the Red Cross and others to take care of all the needs of displaced families is priority number one. Call Tutwiler & Associates and let us get your claim started. The steps you take early on in the claims process can impact the success of your claim in the likelihood of your insurance company’s denial. We can work with the emergency services providers to get the property boarded up at a fair and reason cost. Our team will also begin the damage assessment process, coordinate inspections and other meeting with insurance company personnel.

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Local Office

Charles R. Tutwiler & Associates Inc., DBA Tutwiler & Associates Public Adjusters
Licensed Public Insurance Adjusters & Loss Consultants
Offices: Tampa, Orlando, Ft. Lauderdale, Palm City, Ft. Myers, Florida; Dallas, TX; Pittsburgh, PA

Executive Office
4300 W. Cypress St.
Suite 780
Tampa, FL 33607
Phone: 813.287.8090
Toll Free: 800.321.4488

Licensed in Florida # W840088 &
Texas #1399706 plus 16 other states
and the Virgin Islands