Hurricane Irma struck South Florida as a Cat 1 hurricane. Even though it was downgraded from a Cat 3 hurricane, it still caused significant damage throughout Florida. Our client, who is a resident of Switzerland, sustained damage to their high rise condominium penthouse located in Miami Beach, Florida. Window seals were blown out of the luxurious top floor penthouse allowing water, driven by high winds, to enter the unit on both floors staining the stone flooring and causing other damages to the home. 

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A real estate owner of multiple properties experienced a 3 alarm fire at one of their apartment buildings located in the Hill District area of Pittsburgh on November 2016.  The building suffered significant fire, water and smoke damage. Upon reporting the loss to its insurance carrier, multiple adjusters were sent out to inspect the loss and the insurance company immediately assigned an outside company specializing in large losses to handle the claim.  This adjuster prepared a repair estimate that (in the opinion of the apartment owner) did not cover the cost to cover the value of the building and the hidden structural damages that were apparent. It became obvious that the repair estimate ignored parts of the building not directly affected by the fire, but were still subjected to massive amounts of smoke and water damage. 

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Ken and Joan spent their working lives in public service, Ken as an educator, and Joan as a nurse. It was their dream to have a vacation home in a warm climate so they purchased a condominium in Bonita Springs, Florida. A contractor error caused a pipe break in a unit above theirs and entirely flooded their home with hundreds of gallons of water. They were notified and drove down to Florida to inspect the damage and meet with their insurance company. That’s when the insurance claim problems began.

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Some months back I received a call from a physician who was referred to me by an engineering firm we had worked with on a large project in Longboat Key, Florida that resulted in a multi-million dollar settlement. Not only was the client pleased with our work, but their engineer apparently was equally impressed given the kind words he shared with the physician about our work and the results we were able to achieve with the Longboat Key insurance claim.

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After a severe fire did significant damage to an orthopedics practice in North Carolina, public adjuster Keith Grams of Tutwiler & Associates was retained to represent the policyholders. Mr. Grams says this was an arson claim that came with an extraordinary amount of tight scrutiny and investigation by both insurance companies that were involved.

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A man in Spring Hill, Florida found damage to his house which led him to believe that he had a sinkhole. Subsequent investigation by his insurance carrier confirmed that sinkhole activity did indeed exist under his home. Their solution for repair was to pump concrete underground and to do a band-aid type repair of the cosmetic and structural damages to the home. Their initial repair estimate for the dwelling damages was slightly in excess of $18,000. They also allowed for approximately $117,000 for subsurface repairs (the sinkhole grouting itself). The insurance carrier also chose to exercise their option to repair the property using contractors of their choice.

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Periodically, we like to highlight a property claim we’ve handled based on something new we’ve learned, alert readers of important insurance claim issues or just to show the value public adjusters can bring to the claims process. This was a particularly satisfying claim. Not only for the settlement amount we were able to achieve but because it helped improve the client’s perception of the value of public adjusters as you will see by the note at the end of this article.

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The public insurance adjusters at Tutwiler & Associates work extremely hard everyday to prove why our industry profession is so valuable to policyholders throughout the United States. We work with potential clients to guide them in their decision making and impress them with our knowledge while they take time to decide their best course of action. We strive to educate policyholders after a serious loss when they are the most vulnerable.  Case in point involves a massive electrical fire that occurred at a condominium on August, 2015 in Sarasota, FL. 

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A strip center in Tampa’s historic Ybor City caught fire destroying half of the building, a retail/manufacturing business and damaged the other section of the building rented to another tenant. The cause and origin of the fire was not suspicious, thus all the property owners needed to do was seemingly settle the claim with their insurance company. And here is where the trouble started.  

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