Internal Carrier Guidance… A Balanced Approach Forward or Another Gaping Hole in the Safety Net?

Internal Carrier Guidance… A Balanced Approach Forward or Another Gaping Hole in the Safety Net?

Licensed Public Adjusters often hold the keys to resolution — yet far too often, they’re the last line of defense for policyholders simply trying to level the playing field. When TPAs and licensed field adjusters are instructed not to write estimates unless explicitly authorized — while quiet exceptions are made for select insiders — we’re…

Insurance Carriers Create Policyholder Recovery Issues with Poor Claims Practices

Let’s hope the FL legislators take a hard look at the sloppy claims practices and delay tactics that are hindering Hurricane Ian recovery during the special session on insurance reform next week. Insurance carriers and their claims departments should be put under the same scrutiny as Public Adjusters and Attorneys. Maybe if the carriers start…

One Month In, Texas Property Owners Face Insurance Claim Delays and Excessive Scrutiny

One Month In, Texas Property Owners Face Insurance Claim Delays and Excessive Scrutiny

It’s been about 1 month since Winter Storm Uri unleashed a frozen fury leaving millions of Texans in the dark to survive deadly frigid temperatures and up to $130 Billion in estimated damages. The record cold triggered mass power outages crippling The Lone Star State’s largest cities from Houston, San Antonio, Dallas, Fort Worth, Arlington, Austin, El Paso…

Florida State Regulators & Insurance Lobbyists Continue to put Florida Policyholders at Risk

In 2011, investigative reporter, Ms. Paige St. John of the Sarasota Herald-Tribune won a Pulitzer Prize for her investigative reporting that produced multiple news articles examining Florida’s murky property insurance system vital to Florida’s property owners.  Ms. St. John provided helpful data for consumers to evaluate their insurance company’s (and the industry) reliability, sustainability, and ultimately uncovered how State…

Policyholder Question – Is a Vacation Home Entitled to Additional Living Expenses (ALE)?

Florida Chief Financial Officer comments that Public Adjusters at fault for Hurricane Michael claim settlement delays. But not so fast.

Not surprisingly, CFO Jimmy Patronis’s statement to the press has caused a lot of interest especially from the media, some of whom were in attendance when his comments were made. Following both print and internet articles of the CFO’s opinion, I have gotten a number of calls from various media folks across the state asking me to…

Ever Wonder What Happened to Your Hurricane Matthew Insurance Claim When the Adjuster Left?

Ever Wonder What Happened to Your Hurricane Matthew Insurance Claim When the Adjuster Left?

Many people might be surprised that having an adjuster look at your claim is only the beginning of the insurance claim process. Remember, the field adjuster that inspected your property may not be an employee of the insurance company. They are typically independent adjusters on contract and typically are paid a set fee or percentage…

Policyholder Question – Refusal to Pay Insurance Claim and Withholding Appraisal Award Check

Policyholder Question – Refusal to Pay Insurance Claim and Withholding Appraisal Award Check

The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum. Q. I live in Florida and have had an extensive water damage/mold claim that I hired a public adjuster to handle. The insurance company invoked appraisal and the out-of-state umpire determined that mold was accountable for $15,000…