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FOR IMMEDIATE RELEASE

Florida public adjuster responds to ‘Wall Street Journal’ sinkhole claim criticism

Experts in sinkhole property damage claims at Tutwiler and Associates address the incomplete reporting that focused too much on insurance companies and not enough on the plight of the property owner.
September 22, 2010 / TAMPA, Fla. / 

A recent article about the rise in Florida sinkhole claims in the ‘Wall Street Journal’ falls short of fully explaining the issue, according to Florida-based public adjuster Tutwiler and Associates. The article is grabbing attention from homeowners around the country and the firm’s sinkhole experts say the story seems to address the issue of sinkhole property damage claims primarily from the point of view of the insurance companies, and paints a picture of greedy homeowners and opportunistic public adjusters.

(Read the ‘Wall Street Journal’ article here: http://tinyurl.com/34zjmee)

“The ‘Wall Street Journal’ is a business newspaper and, as such, understandably needs to look at this issue from a financial standpoint," says Dick Tutwiler, founder and CEO of Tutwiler and Associates. "But this isn’t an issue you can just partly cover. What surprises us is the lack of reporting on the questionable practices on the part of some insurance companies who deny sinkhole claims to their policyholders and then reverse course when the policyholder seeks professional help from a public adjuster. I’ve been a public adjuster for 37 years and I’ve never learned, nor do I want to know, how to fabricate a sinkhole. It’s either there or it’s not."

The licensed and certified public adjusters at Tutwiler and Associates, with offices throughout Florida and licenses in nine other states as well as the U.S. Virgin Islands, say that while there are sure to be unscrupulous public adjuster firms like the one described in the article that blanket neighborhoods with fliers and phone calls, there are far more dedicated and honest public adjusters who take the time to counsel a property owner on what to look for with regard to signs of a potential sinkhole. Tutwiler says it’s not uncommon for his sinkhole experts to even go so far as to conduct an inspection themselves, to determine a sinkhole claim’s viability before helping the property owner proceed with his or her claim.

“The truth is the public adjusters and policyholder attorneys are the only one acting as  consumer advocates when it comes to sinkhole claims,” says Tutwiler. “If left to their own, the insurance carriers would legislate sinkhole coverage out of existence in all but the most severe cases in order to protect their bottom line.”

The ‘Wall Street Journal’ article quotes Kevin McCarty, commissioner of Florida’s Office of Insurance Regulation, who claims public adjusters have had to “direct their attention elsewhere” in an effort to find customers with property damage claims, due to a lack of major hurricane damage over the last several years. Tutwiler takes particular umbrage with this insinuation, and says the increase in Florida sinkhole claims is instead a byproduct of decades of phenomenal growth in sinkhole-prone areas and an improvement in sinkhole education on the part of responsible property owners.

"Isn’t it possible, likely in fact, that property owners are also becoming more aware of possible signs of sinkhole damage because they are now better educated on what to look for?,” says Tutwiler, whose team of licensed and certified public adjusters have handled hundreds of sinkhole claims throughout the Gulf Coast region. "How is this any different from men and women becoming more aggressive about prostate and breast cancer screening? As more people become educated about screening and the technology to indentify these conditions improves, the more cases are detected and the better prevention against conditions that can cost much more to treat if caught at later stages. And in the case of where there are visible signs of a sinkhole, shouldn’t insured’s have the right to investigate it in order to ward off even worse damage? Just as in the medical field, preventative measures in sinkholes investigation and early detection methods have gotten better, which is naturally going to lead to more claims.”

Tutwiler suggests perhaps the “moral high road” with regard to the sinkhole claims issue would be to require a bold print warning in all real estate contracts that would notify a prospective property owner about sinkholes and their lack of coverage should sinkhole protection be further reduced or taken out of policies altogether by insurance companies more interested in protecting their bottom line than serving their policyholders.

For more information about Florida sinkhole claims, please visit www.PublicAdjuster.com.

CONTACT:
Tutwiler and Associates
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Phone: (800) 321-4488
For more information, please visit www.PublicAdjuster.com

About Tutwiler and Associates: Tutwiler and Associates is a firm of public adjusters licensed in 10 states and the U.S. Virgin Islands specializing in commercial and residential property loss adjusting. With well in excess of $113 million in client success stories over a 27-year history, the Florida public adjusters work exclusively on behalf of policyholders to help them achieve the maximum settlement amounts they can fairly and honestly recover based on their loss and their policy provisions. Professional help from the adjusters at Tutwiler and Associates can help clients obtain a fair recovery under their policy. The Gulf Coast based public adjuster firm is committed to public service and strives to educate its clients about commercial and residential windstorm and hurricane losses, flood damage, fire, smoke and water damage, collapse, hidden decay and mold losses, sinkholes, loss of stock, and business interruption.

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  • Good morning-Yesterday, when I deposited my insurance check at my bank, I was having a discussion with the bank manager. He referenced that on a personal note he was contemplating hiring a public adjuster due to Hurricane Irma issues and his homeowner's. I took the liberty of sharing your business card with him, and praised the quality of work your Firm delivers.
    Thank you both for everything
    Lisa Ackerman
  • I'm impressed. For the first time, in about two decades of working with public adjusters, I’m impressed. God bless you sir, all of you at Tutwiler & Associates. - Doug Spurling, Claims Adjuster
    Doug Spurling
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  • Superb service and attention to detail, follow through and support made our experience with our claim positive and satisfying.
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  • As an insurance agent in Florida for over 15 years, I always need a trustworthy public adjuster to help when the insurance companies don't want to pay. The Tutwiler team is always there to answer my calls and help my clients.
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Public Adjuster Services

  • Appraisals and Mediation
  • Fire & Smoke Claims
  • Hurricane & Wind Damage Claims
  • Large Loss Claims
  • Flood & Water Claims
  • Plumbing Leaks

Types of Claims

  • Business Interruption
  • Citizens Insurance Claims
  • Collapse - Decay - Vibration
  • Explosion
  • Fire and Smoke
  • Frozen Pipe Claims
  • Hail Damage
  • Hurricane & Wind Damage
  • Lightning
  • Mold
  • Power Outage
  • Plumbing Leaks
  • Roof Damage
  • Sinkholes
  • Theft - Vandalism
  • Tornado Damage
  • Water, Flood Damage
  • Winter Storm Claim Adjuster
  • Large Loss Claims

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Tutwiler & Associates Public Adjusters, Inc.
Licensed Public Insurance Adjusters & Loss Consultants
Offices: Tampa, Orlando, Palm City, Florida; Dallas, TX; Pittsburgh, PA

Executive Office
4300 W. Cypress St.
Suite 780
Tampa, FL 33607
Phone: 813.287.8090
Toll Free: 800.321.4488

Licensed in Florida # W840088 &
Texas #1399706 plus 16 other states
and the Virgin Islands

NAPIAFAPIAUPH

TAMPA | ORLANDO | PALM CITY | DALLAS | NASHVILLE | PITTSBURGH

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Charles R. Tutwiler & Associates Inc. is licensed in the states of Florida, Georgia, Kentucky, Louisiana, Minnesota, Mississippi, North Carolina, New Jersey, New York, Pennsylvania, Pittsburgh, Rhode Island, South Carolina, Tennessee, Texas, Virginia, West Virginia, and the U.S. Virgin Islands, with primary offices in Tampa, Orlando, Hollywood, Palm City, Florida; Dallas, Texas and Pittsburgh, Pennsylvania. Tutwiler handles both commercial and residential property insurance damage claims. Our primary clients include: homeowners, condominium & homeowner associations, apartment complexes, business & industrial concerns of all sizes, hotel, resort, hospital, municipal government, college and university disaster claims. Call Tutwiler for a free claims review at 800-321-4488, or simply request a quote using our quick claim quote form.

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