When this Spring Hill homeowner began noticing cracks around the pool deck and his floor tile buckled, he knew something bad was happening. Then, his suspicions were confirmed when testing identified sinkhole activity at his next-door neighbor’s house. He made a claim with his insurance company fully expecting to be treated fairly. Unfortunately, after testing his house, the insurance company denied his sinkhole claim citing a myriad of policy exclusions. At the recommendation of his neighbor, the homeowner contacted public adjuster Keith Grams of Tutwiler & Associates to represent him in his claim. Upon completion of a thorough investigation and presentation of the claim to the insurer, the claim was ultimately settled for full policy limits. This required long and tenuous negotiations with the insurance company representatives but Keith’s straight forward approach and clear presentation of the true facts in the claim won out in the end. Insurers have their army of experts to deny claims. Even the playing field by hiring an adjuster that works for you.