A homeowner was offered $8K after deductible and depreciation by their insurance company for their Hurricane Ian claim. A neighbor, who was a prior client of Tutwiler & Associates Public Adjusters referred them to Venice, FL public adjuster Nick Chase. Nick immediately documented the loss and submitted the claim. After a few months of arguing damages and causation, Nick was able to recover an additional $96K to properly repair their home.

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What happens when your HVAC condensate line leaks and the insurance company refuses to compensate you properly? You call Orlando public adjuster Nick Chase. This Orlando client received a meager $32K offer for extensive second-floor water damage. After attempting to handle the claim themselves and not receiving any meaningful communication from the insurance company, Nick assisted in applying for the Florida State-run mediation program. Once he was in front of the mediation panel, he was able to recover an additional $30K for the client. 

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On November, 2018 a Pittsburgh woman returned to a flooded home due to a water leak. The women decided it would be best to call her insurance agent, ask for advice and if this was something that her insurance would cover. She was instructed to file a claim and was referred to a preferred vendor of her insurer to mitigate the damage. Over the next few days arrangements were set up for the woman to temporarily stay in a hotel while she watched her home torn apart from top to bottom becoming virtually unrecognizable. 

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On August 25th a Pittsburgh family of 3 were away enjoying a fun filled family vacation when they received a call from a neighbor that quickly turned their sunshine to clouds. The neighbor called with the horrible news that their garage door was mysteriously open and water was pouring out onto the driveway. At this point panic had sunk in as they had no idea what they were going find when they returned home. The family decided it would be best to call their insurance agent, report the claim and ask for advice to see if they were covered. The agent quickly assured them that they were going to be OK, reported the claim for them and had an insurance company preferred restoration contractor scheduled to mitigate the water damage. Following the phone call with their agent they packed their belongings and knew that it was time to head home to deal with the unfortunate accident. What transpired is a lesson that can benefit all policyholders. Sometimes it pays to have an independent professional look at your claim.

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Florida is the poster child for winter vacation homes with many homeowners splitting their time between their northern and southern home. But that means a home may be left unattended for 6 months or more. In this claim, the homeowners split their time between New York and Boynton Beach, Florida. They initiated a homeowner’s claim in late July 2017 after receiving notice from a neighbor that water had been pouring out of their house due to a failed refrigerator supply line.  Several days after filing the claim they contacted Tutwiler & Associates for assistance as they were unfamiliar with the property insurance claim process, were worried about receiving a fair settlement and were unable to stay in Florida for the entirety of the claim. 

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On February 21, 2018 the policyholder experienced a category 3 water loss in her Carnegie, Pittsburgh home from a broken stack pipe that runs from the second floor bathroom through the kitchen, which in return sent sewage throughout these areas of the home. Immediately upon noticing the damage the homeowner called a restoration company to mitigate the damage and called her insurance company to report the damage. Not knowing what other options she might have, she followed her insurance company’s instructions and sent their claim adjuster a few days later to inspect the loss.

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After receiving a low initial offer from their insurance company for a water damage claim resulting from a leaking shower pan on the 2^nd floor, these Lithia, Fl homeowners decided to see if a public insurance adjuster could help them with their insurance claim. They contacted Tampa Public Adjuster, Scott Luginski and indicated they were unfamiliar with the claim process and simply did not have the time or knowledge to deal with the frustration of an insurance claim and negotiating a better settlement.  

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Hurricane Irma struck South Florida as a Cat 1 hurricane. Even though it was downgraded from a Cat 3 hurricane, it still caused significant damage throughout Florida. Our client, who is a resident of Switzerland, sustained damage to their high rise condominium penthouse located in Miami Beach, Florida. Window seals were blown out of the luxurious top floor penthouse allowing water, driven by high winds, to enter the unit on both floors staining the stone flooring and causing other damages to the home. 

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Ken and Joan spent their working lives in public service, Ken as an educator, and Joan as a nurse. It was their dream to have a vacation home in a warm climate so they purchased a condominium in Bonita Springs, Florida. A contractor error caused a pipe break in a unit above theirs and entirely flooded their home with hundreds of gallons of water. They were notified and drove down to Florida to inspect the damage and meet with their insurance company. That’s when the insurance claim problems began.

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Two years ago, on October 29, 2012 Super Storm Sandy came ashore just south of New York City causing significant flood damage to many buildings in the Financial District and in Battery Park City, New York.  Our firm was on the ground within 3 days post-storm, helping people prepare to file their Sandy insurance claims. We ended up opening an office in the area and stayed a good 6 months. Many of these high-end residential condominium buildings overlook the New York Harbor, Statue of Liberty, and skylines. Tutwiler & Associates Public Adjusters were retained to represent one of these tower communities.

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