On Property Insurance Claim Tips Blog

Policyholder Question - Flooded Condominium

Here is a question we were happy to answer as part of the expert panel for United Policyholders.

Q. My condo flooded from the unit above me caused by a leaking pipe. I have flood insurance and no homeowner insurance. Damage from water and mold is extensive. Do I need an attorney? I have been trying to work with the condo association property management and the above unit's insurance adjusters. I am getting no answers as to who pays for damages to what areas. It has been two weeks. Loss has occurred in Florida and I live in Utah. I am keeping a journal and have begun cleanup and dry out procedures after pipe repair to stop water leak. Click to see read the answer.

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Adjuster Education - Winning, that’s what it’s all about. Right?

Adjuster Education - Winning, that’s what it’s all about. Right?
An article in the 2015 autumn edition of the Marshall University Magazine (my alma mater) resonated with me in the context of insurance losses. In theory there should not be any winners or losers when it comes to paying for an insured policyholder’s claim. The insurance company is supposed to indemnify their insured or make them whole, as in putting them back in the place they were before the loss.Read More

South Carolina Flooding – Now Come the Insurance Claim Challenges

South Carolina Flooding – Now Come the Insurance Claim Challenges
Some of the news reports and photographs from South Carolina support the claims that this flooding event was indeed unprecedented and historic. The only thing close to this magnitude was the flooding in New Orleans from Hurricane Katrina in 2005. The flooding from Katrina was in large part a result of the levies being beached. The flood event in South Carolina is a result of record amounts of rain. Read More

Florida Property Insurance - Good News or Bad News - You Decide

Florida Property Insurance - Good News or Bad News - You Decide

I read with a great deal of interest comments that were made by the big chiefs at a hearing held by the Office of Insurance Regulation in Tallahassee concerning the rate request Citizens Insurance Company was asking for in the South Florida market. In my view the back-and-forth discussion that took place on August 25 is newsworthy as are some of the back-story items not covered or published. Here is a link from the Insurance Journal that reported on the August 25th hearing. 

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Ever Wonder What Happens to Your Insurance Claim Once the Adjuster Leaves?

Ever Wonder What Happens to Your Insurance Claim Once the Adjuster Leaves?
Many people might be surprised that having an adjuster look at your claim is only the beginning of the insurance claim process. Remember, the field adjuster that inspects your property may not be an employee of the insurance company. They are typically independent adjusters on contract and typically are paid a set fee or percentage for each claim they handle. This is especially true during disaster situations when there are so many claims to adjust. You should ask them what firm they are with when they come to inspect your property and note how thorough they are recording your damage and if they are “listening” to you. Read More

Tampa Flood Victims Need to Understand the Nuances of Flood Insurance

Tampa Flood Victims Need to Understand the Nuances of Flood Insurance

For those who do have flood insurance, we encourage you to review and pay close attention to your flood policy’s terms and conditions. The policies issued by the National Flood Insurance Program (NFIP) are unique because they fall under a Federal Government program with its own rules and regulations. As an example, the NFIP policy requires you to file a proof-of-loss within 60 days of the flood event. In layman terms, you must have figured out your loss and arrived at a sum certain amount to put on a document called a “proof of loss” and have it submitted to the appropriate person handling your claim. Unless this time period (60 Days) is waived by an authorized official of FEMA/NFIP (as was the case with Superstorm Sandy) the claim may be denied in total for failure to comply with the policy terms and conditions. 

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Ten Insurance Claim Mistakes Tampa Bay Flood Victims Should Avoid

Ten Insurance Claim Mistakes Tampa Bay Flood Victims Should Avoid
The no name storm in Tampa has caused widespread water and flood damage in the St. Petersburg and Tampa area. Now that cleanup has begun, many residential and commercial policyholders will submit either a flood (if you have flood insurance) or water damage insurance claim. Make sure you understand the difference between the two before you file. The public adjusters at Tutwiler & Associates urge policyholders to take the proper steps to protect their claim and avoid settlement problems with the following 10 tips.Read More

Water Damage Insurance Claims – Do You Think You’re Fully Covered?

Water Damage Insurance Claims – Do You Think You’re Fully Covered?
Water losses are by far the most frequent claims reported to the insurance industry. I suspect water losses are also the most frequent perils that impact property owners. Since many are not reported however, we really have no accurate data to determine the full scope of damages that water causes notwithstanding the CLUE reports (Comprehensive Loss Underwriting Exchange) that are filed for reported claims. Yes, both you and your claim data are being stored and indexed by big brother insurance. Who would have thought with all the privacy concerns that your prior property loss information is stored and shared! With flooding everywhere in the southeast and especially Florida and the Tampa Bay, St. Petersburg area due to a stagnant weather low system, it seems timely to cover a few of the issues policyholders are facing with water losses and their insurance claims.Read More

Winter Storm Juno is Over – Get Ready for the Insurance Claims

Winter Storm Juno is Over – Get Ready for the Insurance Claims
While it seems most of the New York and New Jersey areas escaped major damage from the blizzard, folks in New England weren’t so lucky. We’re seeing reports of major flooding, coastal property damage, frozen pipe bursts and roof collapses from all the heavy snow will continue.  A couple of good articles that were just published Policyholders would be wise to read the articles below that were just published and offer tips on how to better navigate the insurance claims process. Read More

Winter Storm Juno and the Insurance Claims to Come

Winter Storm Juno and the Insurance Claims to Come
Listening to the weather wonks, it sure looks like Winter Storm Juno may be one for the record books. It may also be a notable one for the insurance industry with all the expected claims from water losses due to frozen pipe breaks, collapsed roofs due to heavy snow loads, and most unfortunately fires from faulty heating appliances and improper use of space heaters. Policyholders in New England, New York and New Jersey need to take notice.Read More