A recent open letter from the National Association of Public Insurance Adjusters (NAPIA) stated: "Public insurance adjusters are experts in the claims adjustment process and are, along with attorneys, the only “licensed” profession that can help consumers by preparing, filing, and adjusting insurance claims. It is important to note that policyholders have the right to hire their own adjuster to assist them with the preparation of their claim.” In Florida, there are currently over 2,700 licensed and bonded Public Adjusters listed on the Department of Financial Services license search website. Not only are public adjusters already highly regulated by the state, but the national (NAPIA) and state (FAPIA) industry associations impose a high ethical standard on members. During Hurricane Michael and other storms, public adjusters were there to help policyholders when their insurance companies did not have the resources to respond in a timely manner. 
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There is no escaping the property damage that Hurricane Eta will cause to the Tampa Bay region. This type of storm can throw off tornadic activity and pockets of heavy wind gusts. As a result, thousands of homeowners may be contacting their insurance company to file an insurance claim. Resources are likely to be stretched and frustration with claims will grow as our public insurance adjusters have seen with past storms. We want everyone to stay safe and also be in a condition to recover as best they can. If you experience property damage from Hurricane Eta, here are a few claim tips for filing your insurance claim that will make the process easier and possibly protect your claim from denial or other problems, especially if you have to evacuate.

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If you have experienced damage from Hurricane Sally, get prepared for the inevitable. We are hearing from commercial and residential property owners daily about their Hurricane Sally claims and their biggest complaint is, “Why is my settlement so small”?There are many possible reasons for this.  Among the most common are:

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Due to the widespread and extensive wind damage caused by Hurricane Sally, we are seeing that in their rush to get damages assessed, both insurance company adjusters and many inexperienced contractors are eyeballing roof damage and recommending partial repairs based on simple visual inspection. We are also seeing more insurers trying to inspect roofs with drones! 

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Insurance payments to policyholders with flood and wind damage from Hurricane Sally will depend on the policies they purchased, the language in each policy and the laws of each state where the damage occurred. The media is reporting widespread inland flooding, and there are reports that many property owners whose property was damaged by flood may not have purchased flood insurance.  So, what should you do if you do not have coverage from either the government run flood program NFIP (National Flood Insurance Program) or flood coverage under some other type of special manuscript policy?

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The slow-moving Hurricane Sally has caused a combination of wind, water, roof and flood damage that will surely complicate the insurance claims process. As homeowners are allowed to return and begin the clean-up and recovery process, many residential and commercial policyholders will submit an insurance claim for storm damage to their property. The Public Adjusters at Tutwiler & Associates urge policyholders to take the proper steps to stay safe, protect their property insurance claim and avoid settlement problems with the following tips.
 
1. Notify your insurance carrier of your damage as soon as possible to expedite your claim. Do not go back into your home or mitigate damage until you know it’s safe to do so. If returning to your home after a power outage, do not turn on the power right away, especially if your home has been flooded. Have an electrician check the dwelling first to ensure it is safe.

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As government officials report the increasing financial losses due to the shutdown of most commercial businesses across the United States, people are desperate for some type of relief and understandably so. So, what to do? Time to look under the hood to see what’s really happening on the prospect of a loss of income claim from your insurance company. Assuming you had the good financial sense to buy Business Income coverage to cover your financial losses before the country and commerce was shut down. The go to place now for relief seems to focus on the private sector insurance industry in both the admitted and surplus lines market, the latter known as the E&S markets. Every day the media is full of press releases, articles, and op-ed articles positioning themselves on one side of the argument that private insurance carriers need to pay these claims, or to the contrary that they are not covered.

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The tornado in Nashville has caused major destruction and significantly impacted business & residential property owners. Our teams are actively engaged with property & business owners, working to help aid in the recovery claims process and are here to help you realize a fair settlement under your policy to help you recover and get your business and life back on its feet. Whenever major storm events like this occur a common question we get from callers is to explain what a Public Adjuster does and why they should hire one. Many callers have never had to deal with a property claim before and frankly have not heard of Public Adjusters. To avoid having our readers searching the web for these answers and hopefully the hype, I’ve placed the information we try to relay below.

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If your home was destroyed or severely damaged from the recent Nashville area tornadoes to the extent that it is uninhabitable for you or your family to live, your insurance policy may provide a coverage called “Additional Living Expense” or “A.L.E.” Under the Additional Living Expense coverage, you and your family may be entitled to rent another home of the same size, like kind and quality as well as be reimbursed for any extra expenses you may incur such as food and temporary lodging.  Please keep in mind that this coverage is based on what you “incur” meaning you have to spend the money first before your insurance company will reimburse you. This is why you need to keep receipts for all transactions or keep all of your transactions on one credit card so you can easily print your statement out for your adjuster.

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The Nashville area tornadoes have clearly left many homeowners, businesses, schools, cities and government buildings with significant damage and Tennesseans need to understand some of the basic insurance claim adjusting procedures that will play an important role to achieve a fair, expeditious and maximum claim settlement. Insurance companies and their teams of catastrophe adjusters may be delayed in gaining access to the region due to government emergency restrictions and given the significant damage sustained at the John C. Tune Airport in West Nashville. The Airport Authority estimated loss and damages to the infrastructure and other buildings is $93 million alone. Here are some tips and common mistakes to avoid while preparing yourself for the insurance claim process.

 

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