What do you do when an insurance company exercises their right to repair?

This question was asked of us the other day and since it is rarely encountered in the everyday world of property insurance adjusting, I wanted to share it given our experience with “the option to repair tactic” that we’ve seen used by the insurance carriers. First, a little background on this controversial clause found in most property insurance policies.
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Tutwiler & Associates Public Adjuster’s Client Featured in Fire Claim News Story

Reporter Andrea Senior of WTSP TV in Tampa recently did a story Single Mom Battles Insurance Co. After Fire on one of our clients who had filed a fire claim with St. John’s Insurance.  It’s unfortunate the media found this newsworthy, but the facts supporting the case and how this was impacting the family right before the Christmas holidays caught their attention.


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Sinkhole Insurance and Repair Advice from Our Expert

As part of the national news coverage of the Dunedin, Florida sinkhole collapse, many questions were brought up about the laws governing sinkhole insurance coverage. It was apparent many homeowners and even some media were confused. As part of the coverage Tutwiler & Associates public adjuster Keith Grams was interview by NBC national news. We thank Keith for his contributions and have placed the entire interview below.


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Policyholder Question on Flooded Basement Insurance Claim

Q. The city where we live experienced a ten inch water main break that flooded our basement with 4 ft. of water. We hired a public adjuster 10 days ago. Now they are backing out saying there are limitations to what they can do. Should we go with the city's insurance? Should we find out what limitations there are with our homeowners policy?


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Policyholder Question on How to Get Mortgage Company to Release Funds from Property Insurance Claim

Q. If the mortgage company holds on to my insurance repair check and delays my ability to rebuild my damaged home by hanging onto my insurance check, is there an agency that regulates mortgage companies that I can file a complaint with? Policyholder from Ocala, Florida
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"On Property" Insurance Claim Tips Blog

Tips and advice about how to properly file and protect your property damage insurance claim and get a fair settlement. We invite all readers to ask questions about their claim so our public adjusters can post answers for others to benefit. Insurance claim expert guest bloggers welcome to submit posts via our contact form.

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Local Office

Tutwiler & Associates Public Adjusters, Inc.
Licensed Public Insurance Adjusters & Loss Consultants
Offices: Tampa, Orlando, Palm City, Florida; Dallas, TX; Pittsburgh, PA

Executive Office
4300 W. Cypress St.
Suite 780
Tampa, FL 33607
Phone: 813.287.8090
Toll Free: 800.321.4488

Licensed in Florida # W840088 &
Texas #1399706 plus 16 other states
and the Virgin Islands