On Property Insurance Claim Tips Blog

Ever Wonder What Happens to Your Panhandle Claim Once the Adjuster Leaves?

Policyholders in Pensacola, Destin, Gulf Breeze and Ft. Walton Beach might be surprised that having an adjuster look at your claim is only the beginning of the process. Remember, the field adjuster that inspects your property may not be an employee of the insurance company. They are typically independent adjusters on contract and typically are paid a set fee or percentage for each claim they handle. You should ask them what firm they are with when they come to inspect your property and note how thorough they are recording your damage and if they are “listening” to you. Read More

Panhandle Flood Victims Need to Understand the Nuances of Flood Insurance

For those who have National Flood Insurance, we encourage you to review and pay close attention to your flood policy’s terms and conditions. The policies issued by the National Flood Insurance Program (NFIP) are unique because they fall under a Federal Government program with its own rules and regulations. As an example, the NFIP policy requires you to file a proof-of-loss within 60 days of the flood event. In layman terms, you must have figured out your loss and arrived at a sum certain amount to put on a document called a “proof of loss” and have it submitted to the appropriate person handling your claim. Unless this time period (60 Days) is waived by an authorized official of FEMA/NFIP the claim may be denied in total for failure to comply with the policy terms and conditions.

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Ten Mistakes Florida Panhandle Flooding Victims Should Avoid with their Insurance Claim

Extreme Florida weather has caused widespread wind, water and flood damage in Pensacola, Destin, Gulf Breeze and Ft. Walton and has also brought some flooding to the Tampa and St. Petersburg area. This will require that many residential and commercial policyholders submit an insurance claim. The public adjusters at Tutwiler & Associates urge policyholders to take the proper steps to protect their claim and avoid settlement problems.
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Policyholder Question: Can I Refuse Cleaning and Inventory Services from my Insurer?

Here is an insurance claim question that we answered as a contributing member of insurance claim experts for United Policyholders who advocates for property owners. 

Q. Can the insurance company force you to use an outside vendor to inventory your personal contents rather than allow you to do it yourself?  Can you refuse cleaning and inventory services that an adjuster is trying to make you use?

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What do you do when an insurance company exercises their right to repair?

This question was asked of us the other day and since it is rarely encountered in the everyday world of property insurance adjusting, I wanted to share it given our experience with “the option to repair tactic” that we’ve seen used by the insurance carriers. First, a little background on this controversial clause found in most property insurance policies.Read More

Tutwiler & Associates Public Adjuster’s Client Featured in Fire Claim News Story

Reporter Andrea Senior of WTSP TV in Tampa recently did a story Single Mom Battles Insurance Co. After Fire on one of our clients who had filed a fire claim with St. John’s Insurance.  It’s unfortunate the media found this newsworthy, but the facts supporting the case and how this was impacting the family right before the Christmas holidays caught their attention.

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Sinkhole Insurance and Repair Advice from Our Expert

As part of the national news coverage of the Dunedin, Florida sinkhole collapse, many questions were brought up about the laws governing sinkhole insurance coverage. It was apparent many homeowners and even some media were confused. As part of the coverage Tutwiler & Associates public adjuster Keith Grams was interview by NBC national news. We thank Keith for his contributions and have placed the entire interview below.

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Policyholder Question on Flooded Basement Insurance Claim

Q. The city where we live experienced a ten inch water main break that flooded our basement with 4 ft. of water. We hired a public adjuster 10 days ago. Now they are backing out saying there are limitations to what they can do. Should we go with the city's insurance? Should we find out what limitations there are with our homeowners policy?

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Policyholder Question on How to Get Mortgage Company to Release Funds from Property Insurance Claim

Q. If the mortgage company holds on to my insurance repair check and delays my ability to rebuild my damaged home by hanging onto my insurance check, is there an agency that regulates mortgage companies that I can file a complaint with? Policyholder from Ocala, FloridaRead More