While most folks are enjoying the spring weather and looking forward to summer vacations with outdoor time with the family, others are still working through the insurance claim adjustment process dealing with adjusters and contractors.  Yes, as hard as it may seem, a lot of folks are still struggling with losses over the last twelve months from winter storms in the Northeast, hail and tornados in the Southwest, and Caribbean wind losses from Hurricane Gonzalo.  It’s been a busy season for Public  Adjusters and with their help, many folks are just now entering into settlement discussions with their insurance companies. So now is the time to pay attention to the details in your insurance policy.  The news media seems to move on from storm to storm with little information offered or shared about the vital information you need to know about your property policy and its terms and conditions.
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The end of November brings two significant events. The first is a full court press for the start of the holiday season and the second is the end of the official Atlantic hurricane season. Regarding the former let’s hope it is a good one. Things are looking good as the U.S. stock market continues its upward trajectory and despite reports from the financial sector that 25% of some of the world’s largest economies are in a recession, (some even facing deflation) the U.S. economy continues to grow with the additional good news of little threat of inflation for the homeland. And love those falling fuel prices! 
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Most in the Caribbean Islands were unprepared.  In fact, one emergency operations manager downplayed the storm over the radio so much that thousands were caught off guard as they did not take the necessary precautions to protect their properties from Hurricane Gonzalo.  It is rumored he will soon lose his job.  At the request of some clients, I flew into St. Maarten the day after the storm passed.

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Given the severe localized flooding to parts of Southern and the east coast of Florida this past week due to heavy rains, it’s timely to point out that it only takes one storm to trigger a property insurance claim that can decimate your property value. It’s interesting to note a recent article that reviews worldwide property loss stats. While we haven’t had a large catastrophe event it points out that a larger group of smaller storms can still impact insurance rates and property values. Smaller losses, as we have seen in our practice, can still create time consuming claim complications. The time to identify your “claims team” is before you suffer your loss. Work with your insurance agent to fully understand the claims process. Then identify trusted public adjusters, restoration contractors, and yes even property insurance attorneys so you don’t fall upon the predatory few that will try to make a buck from your loss.  

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A recent opinion of Florida’s Fourth District Court of Appeals involving a Hurricane Wilma homeowner’s claim has a rather startling decision, and not a good one for the policyholder side. The case Hunt v. State Farm highlights the need for policyholders to pay close attention to their claim, their insurance policy language and any communication they receive from their insurance company. This is particularly true given the results of this case on the requirement to file a proof of loss.
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Action 9 News in Orlando recently did a story about a homeowner who experienced a water loss and quickly hired an emergency contractor who tore out the damaged portion of the kitchen and then kept the insurance proceeds without finishing the job. The conclusion of the report was to strongly recommend that folks that have an insurable loss not sign an all-inclusive right to proceeds contract with a contractor. 

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If you live in the Pensacola, Destin, Gulf Breeze and Ft. Walton Beach area and your home was severely damaged by flood to the extent that it is uninhabitable, your insurance policy may provide a coverage called “Additional Living Expense” or “A.L.E.” Under the Additional Living Expense coverage, you and your family may be entitled to rent another home of the same size, like kind and quality as well as be reimbursed for any extra expenses you may incur such as food and temporary lodging.

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Q. I have a friend that lives in a retirement condominium community. They have a condo policy that covers all 8 buildings in the community. The insurance has paid to replace between 98-160 shingles per roof due to hail damage. The HOA by-laws state that the roof color must be the same on all roofs. After 17 years it will not be possible to match that many shingles on each roof. They have ordinance and law coverage in their policy for replacement cost. Would this apply in this situation? Should the insurance have to pay for a full replacement of the shingle roofs?

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Q. Could one choose to have a larger deductible on hurricane insurance? For example; a 20% or 30% deductible on a $100,000 home? What would be the savings as opposed to a 10% deductible?

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On September 11th last year, Rick and I flew to New York City for a planned meeting with Anderson Kill Loss Advisors, a group of the nation’s top public adjusters at the Manhattan law offices of Anderson Kill. The purpose of the meeting was to meet and discuss current events and future plans for this team of professional adjusters, whom we are proud to be a member.  Little did any of us know what would be coming a month and a half later. 
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