The following is an insurance claim question we answered for a policyholder through the United Policyholders Ask an Expert Forum.

Q. We are survivors of Hurricane Maria. Our property sustained severe damages from the wind and rain. The insurance company´s adjuster reports damages amounting to $36,000. But they are only offering $10,000 arguing that we failed to reassess the property in recent years. As a result, when they apply the per square foot construction cost mandated by the local insurance industry regulator, our property comes out as severely underinsured. We had purchased the property for $125,000 nearly 20 years ago and its value nowadays is below that amount owing to the economic recession.  (Of the $125,000 we paid, the appraisal back then estimated the structure value at $40,000 and the land at $100,000) We are filing a second appeal and are wondering if this is an industry practice.  Any suggestions?

Expert Public Adjuster Dick Tutwiler explains the importance of understanding the difference between flood and water damage property insurance claims.  What to do if you have both wind and water damage. What you need to know about flood insurance to avoid claim delays.

Public Adjusters Dick and Rick Tutwiler provide insurance property claim tips on WFLA Daytime Show on when to use a public adjuster for fire loss, water damage and some advice for out of state residents who own vacation property in Florida. Happy to contribute to policyholders’ hurricane season prep.

Great job to Orlando Public Adjuster for contributing to the WESH2 Orlando Hurricane Preparation Show that provided insurance claim preparation tips and showed how a public adjuster can help a client recover. See more helpful interviews on our Property Insurance Claim Tips page. Click here to see the segment.

We're happy to help policyholders understand the role of Public Insurance Adjusters in the claims process and be part of WFLA TV8's 2018 Hurricane season storm preparation and disaster planning programming. Click below to see interview or here if you do not see the image.

It’s been a while since I have seen Cat 5 hurricane damage.  In fact, the last time was back in 1992 when Hurricane Andrew came ashore in South Florida.  No shortage of Cats 1,2,3, and maybe a 4 in there somewhere in the past 26 years, but trust me, a Cat 5 hurricane catastrophe stands out and those memories will stay with you forever.
 

So, it all came back to me when I visited St. Maarten/St Martin, a Dutch/French island in the Leeward Islands, one of the first in the island chain to be hit by Hurricane Irma eight months ago. This was my first trip back after the storm, but some of my colleagues at Tutwiler & Associates Public Adjusters had already been on the ground shortly after the storm passed, meeting with old clients and signing up new property owners as soon as commercial flights resumed. Eight months later our efforts paid off as our clients’ property insurance claims are settled and the rebuilding planning and construction has started for them.

Happy to be a WFLA Hurricane Season sponsor and help contribute our insurance claims expertise to the Daytime show. Watch the Storm Team 8 Hurricane Season Special "Surviving the Storm" this Saturday at 7pm and look for our claim tips throughout the season. More to come.

Remember El Nino and La Nina? Bet you can’t remember which one may be a precursor for bad weather along the Eastern Atlantic and Gulf Coast. Keep reading I will explain the differences based on the expert’s analysis. But back to the forecast, the experts at Colorado State University just published their early prediction and let’s just say it’s concerning.  While just a prediction based in large part on what is now or will be happening in the atmosphere, it none the less should be given serious consideration and serve as a wake-up call to property owners living in those areas.

Q. Hurricane Irma caused damage to our home. No area contractors were able to do any interior repairs in a timely fashion. My wife and I have the skill sets to do drywall repairs, tiling, painting etc. Are we entitled to be reimbursed for our personal labor?

Citizens Insurance is spending tons of policyholder premiums to pay its lawyer friends to fight these claims it clearly should be covering!! Citizens hit with a $12.7 million verdict, acted in monumental bad faith and as a result 500 people who own property in this community continue to suffer from a claim that has languished since 2007. It makes me wonder who is running this company, management or the attorneys?