The slow-moving Hurricane Sally has caused a combination of wind, water, roof and flood damage that will surely complicate the insurance claims process. As homeowners are allowed to return and begin the clean-up and recovery process, many residential and commercial policyholders will submit an insurance claim for storm damage to their property. The Public Adjusters at Tutwiler & Associates urge policyholders to take the proper steps to stay safe, protect their property insurance claim and avoid settlement problems with the following tips.
 
1. Notify your insurance carrier of your damage as soon as possible to expedite your claim. Do not go back into your home or mitigate damage until you know it’s safe to do so. If returning to your home after a power outage, do not turn on the power right away, especially if your home has been flooded. Have an electrician check the dwelling first to ensure it is safe.

As Hurricane Laura continues strengthening into potential Category 4 storm, the NHC warns of an "unsurvivable storm surge," for parts of the Louisiana and Eastern Texas coast. 

Forecasters predict surges several feet high could reach nearly to Interstate 10 in Louisiana, endangering cities like Lake Charles, and others some 35 miles inland. Only a few hours remain to protect life and property.

• Texas residence seeking to evacuate should consider DriveTexas.org.
• Louisiana, residence should consider 511la.org

Q. My insurance company’s adjuster is saying that they don't pay for "cosmetic damage". After many conversations with him and the contractor, he finally admitted some hail damage but estimated almost exactly the amount of my deductible, $1,000. The contractor I hired is very reputable and had all kinds of chalk marks on my roof which the adjuster dismissed as "cosmetic." I tried to get my agent involved and he said the same thing about cosmetic damage. I really don't want to let this go. There are about 20 houses in my neighborhood getting work done due to the golf ball sized hail damage. Please let me know if I have any options.

If your home was destroyed or severely damaged from the Chattanooga area tornadoes to the extent that it is uninhabitable for you or your family to live, your insurance policy may provide a coverage called “Additional Living Expense” or “A.L.E.” But after speaking with some homeowners who have gone without power for weeks it appears, they need to press the issue with their home insurers. Checkout this recent local news story that makes our point: Ooltewah man still without power six and one half weeks after tornadoes

In Nashville, scenes of absolute devastation still remain as if the March 3, 2020 tornadoes sliced through just yesterday. Several tornadoes were reported during the March 3^rd storm with three consisting of an EF-2, EF-3, and one large EF-4 wedge tornado that carved the largest swath of destruction throughout the Music City and surrounding areas nearly 3-months ago. Adding to the misery, the Chattanooga  - East Brainard area suffered a devastating tornado barrage on Easter Sunday as 7 tornadoes were reported to have touched down in the Tennessee Valley. The fury began around 8:15 pm and then at 11:19 pm, an EF-3 tornado with estimated wind speeds up to 145 mph touched down staying on the ground for 14 minutes.

With the extensive wind and damage caused by the Nashville tornadoes, we are seeing policyholders rushing to get damages assessed. Both insurance company adjusters and many inexperienced contractors are eyeballing roof damage and recommending partial repairs based on simple visual inspection. This is going to cause terrible problems in the future as flying debris can damage the membrane of roofs and set people up for severe water damage in the future. In disaster situations some adjusters simply do not spend enough time assessing policyholder’s damage or taking into effect the increased cost of materials and repairs.

Building codes require structures to be built to certain minimum standards. In areas likely to be hit by tornadoes, for example, buildings must be able to withstand high winds. If your building property was damaged and was not in compliance with current local building codes, you may have to rebuild the damaged sections according to current codes.

Many folks throughout the State of Tennessee are still dealing with the devastating effects of the recent tornado and hail damage.  They will soon learn that that the amount(s) offered and paid by their respective insurance companies are not sufficient to pay for their complete loss and damage repairs. Specifically, as the demand for qualified construction workers, roofers, and building materials increase so do the associated costs.  This “supply and demand effect” will undoubtedly continue to impact those who sustained tornado/hail damage in a negative way for some time.

The tornado in Nashville has caused major destruction and significantly impacted business & residential property owners. Our teams are actively engaged with property & business owners, working to help aid in the recovery claims process and are here to help you realize a fair settlement under your policy to help you recover and get your business and life back on its feet. Whenever major storm events like this occur a common question we get from callers is to explain what a Public Adjuster does and why they should hire one. Many callers have never had to deal with a property claim before and frankly have not heard of Public Adjusters. To avoid having our readers searching the web for these answers and hopefully the hype, I’ve placed the information we try to relay below.

If your home was destroyed or severely damaged from the recent Nashville area tornadoes to the extent that it is uninhabitable for you or your family to live, your insurance policy may provide a coverage called “Additional Living Expense” or “A.L.E.” Under the Additional Living Expense coverage, you and your family may be entitled to rent another home of the same size, like kind and quality as well as be reimbursed for any extra expenses you may incur such as food and temporary lodging.  Please keep in mind that this coverage is based on what you “incur” meaning you have to spend the money first before your insurance company will reimburse you. This is why you need to keep receipts for all transactions or keep all of your transactions on one credit card so you can easily print your statement out for your adjuster.