Frozen Pipes, the Resulting Water Damage, and Now Snow--Is It Time to Call in the Cavalry?

by Charles R. Tutwiler on 1/22/2014

Frozen Pipes, the Resulting Water Damage, and Now Snow--Is It Time to Call in the Cavalry?

With another polar blast and big snowstorm adding to the misery in the already frozen Northeastern U.S., I was wondering how the property insurance industry is holding up given the onslaught of property claims being filed. Well, that question was answered when we received an auto-reply from an adjuster in New York who works for one of the big insurance companies who we are working with on a claim following Super Storm Sandy. His reply, “please be advised that we are currently experiencing higher than normal volume due to recent weather related events and there may be a delay in returning your email.” Returning timely emails is one thing, but adjusting a loss is a whole other animal given the working conditions in the frozen north; especially when it comes to frozen pipes.
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