As we've reported to you on this blog, Citizens Insurance of Florida is allow by the legislature to play by different rules. For example, they are exempt from bad faith laws that other private insurance companies must follow. That sometimes means it allows them to act in ways that are not in the best interest of the property insurance policyholder. What is perplexing is that if private insurance companies acted in this manner, they would be subject to sanctions, fines and legal action.

Last week when I published the blog: The Unlicensed Practice of Public Adjusting, the Insurance Claims Keep Rolling In I apparently hit a nerve with a number of professionals from various parts of the property insurance industry that sent some very helpful comments that I’d like to share. Hopefully this may get a dialogue going that addresses this matter in a mutually beneficial manner.

You can bet at any gathering of a group of Florida licensed public adjusters, the conversation will start off with the question of how many Florida public adjusters currently exist. No question about it, Florida saw an explosion in the ranks of the public adjusting profession since the big four storms of 2004, as compared to the historical record.  And this does not include the hundreds of non-resident licensed public adjusters who fly into this State to solicit and handle claims.  In the past few years however, the actual number of in-state licensed public adjusters has started a precipitous decline because of several factors.

From Brad Barrett

We want to thank Orlando Public Adjuster Brad Barrett for authoring this insurance claim blog. Is there any future for Independent Adjusters? Some insurance companies would want you to believe that you should only see them from behind a glass window in a museum display.  Although we Public Adjusters sometimes have a contentious relationship with them because we represent the policyholder while they are paid by the insurance company, Independent Adjusters still provide a very important service in the claims handling process.

Several significant milestones recently passed, so I thought I would share a few of them with you. Most importantly is the adjournment of the 2014 Florida Legislative Session. As the old saying goes, no one is safe when the legislature is in session! While it was predicted, not much earthshaking legislation passed, given the upcoming fall election cycle. That proved to be mostly true with at least insurance issues.

Since October of 2013 our office has been cranking out claim packages for all of our clients so they fully comply with the terms and conditions of their flood policies.  One of those tasks is the filing of the Proof of Loss, which to the layman can be as complex as building a house with no construction experience.  

For a third time, FEMA has extended the deadline for filing Superstorm Sandy NFIP flood policy claims, 6 months to October 29, 2014. This is allowing policyholders who have supplemental claims or who have had repairs delayed due to code issues or other situations to gather the proper documentation.

As the 2014 Florida Legislative Session enters its final week, once again there are insurance industry backed proposals that will impact public adjusters and their ability to advocate for the policyholder. A purposed amendment was added to a bill in the house this past week seeking to limit the rates public adjusters can charge for their services……something that was debated by this same group last year.

As we approach the midpoint for this year’s legislative session in Tallahassee, things are not looking good for a key piece of legislation championed by Chief Financial Officer, Jeff Atwater.  Briefly, his push for a policyholder’s “Bill of Rights” came out of a number of formal meetings chaired by the then DFS consumer advocate.  The meetings were held by an eclectic group of stakeholders who had an interest in the adjusting process ostensibly to air issues that policyholders were complaining about following a loss.

The latest Journal of Public Adjusting, Volume 4 Issue 2, prompted this blog.  Appeal Efforts Results in Unfavorable Ruling for Dominick Belinchak highlights the long and I assume costly battle Mr. Belinchak, (a licensed public adjuster) has waged with the Florida Department of Financial Services over the issue of the “undefined term of direct supervision” of a public adjuster apprentice.