I usually don’t talk about Hurricane season or disaster planning this early in the year. But yesterday, a daily weather blog by professional meteorologist Mr. Rocco Calaci who we have great respect for mentioned the following:

“Switching gears…yesterday by former NOAA meteorologist Mr. David Dilley gave a webinar on the upcoming 2018 hurricane season.  Though he provided substantial supporting evidence of his projections, the numbers he stated for this year’s hurricane forecast were sobering.....

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With widespread property damage expected from Hurricane Harvey, many property owners will be seeking out assistance and advice for their property insurance damage claim. One of the most common questions we receive as these calls come into the office revolves around the benefits of hiring a public insurance adjuster. It still amazes us that so many policyholders have not heard of our profession or understand what public adjusters do. So while we try to educate and not blow our own horn, I’ll try to answer that question in hopes of giving readers a basic understanding of the benefits of hiring public adjusters and the role they play in the insurance claims process. 

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This is the time of year that we all start casting an eye on the tropics as the hurricane season ramps up and the chances of severe storms increases. Tampa Bay is particularly vulnerable to severe damage because it has been such a long time since we experienced a severe hurricane. Out of code buildings will be devastated in such a storm. A recent report in the Washington Post titled Tampa Bay’s Coming Storm outlines in detail the carnage that could occur in Tampa Bay from a direct hit. And a recent report in the Tampa Bay Business Journal reinforces the ticking time bomb indicating 460,000 properties are at risk from storm surge. Unfortunately, it’s too late to take action after the storm and we’ve all seen the insurance claim mess that has occurred in other areas hit by severe storms.

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“Recovery from a hurricane is a difficult, long term process,” says Craig Fugate, former FEMA National Emergency Management Director. Listening to all the pundits talk and write about  2017 hurricane disaster planning, I was reminded about the former big Wall Street brokerage firm, E. F. Hutton and their tag line that ran with commercials some years ago. It went like this, “When E. F. Hutton talks, people listen.”

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Last week I got a call from a writer based in Florida who is doing an article for the AARP Magazine (American Association of Retired People). The reporter was doing research to coordinate information that may be useful to folks whom may have the unfortunate experience of suffering through a catastrophic event that many of us in the insurance claims business have dealt with for our entire professional careers. The article, I am told, will be focused on how to prepare for and survive a natural disaster and other catastrophic events for this unique population of folks who are 55 years young and older.

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If not here, then where? Not to be an alarmist but I assume most folks who pay attention to the weather folks as well as the local and national news likely would not have missed the most recent update from NOAA on their forecast for the balance of this year’s hurricane season. Yes, the tropical storms count just went up, as it seems a number of factors that are monitored and used to help weather experts calculate risk exposure from tropical storms are causing concerns in that the balance of this season will be more active in terms of tropical storms as well as the potential for one or more major hurricanes. All this begs the question: Will landfall occur causing damages not seen in Florida since 2005?

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An excellent Tampa Bay Times article, Did the National Hurricane Center Flub Erika? aired some of the discord between the National Hurricane Center folks and others, some of whom are well-respected meteorologists.  The chief complaint seems to be that the reported track of the storm varied considerably as Erika moved up from the Caribbean. As a result, this may have eroded the public’s confidence in future NHC modeling and predictions not to mention set in motion a lot of costly emergency plans. When the Governor declares a state of emergency, things happen, costs are incurred and people’s lives are disrupted.  I suspect we may hear about the actual economic cost businesses and governments, state and local, incur when a state of emergency is declared.  If not published, I hope some enterprising reporter will dig this information out as it is news the public needs to know and should be out in the public domain. 

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An email from a client down in the Leeward Islands this week prompts me to write this blog.  While Tropical Storm Erika is not forecast to cause a lot of damages to the Windward Island Chain is was clearly a reminder to these folks about last years storm.  Here is what my client had to say: “waited in line at the bank for over an hour, it was packed, the island is in a panic mode because of the 2^nd tropical storm that is approaching and especially because of Hurricane Gonzalo last year.”

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There is nothing like being victorious, especially when you know you were right. And sometimes the victory is sweeter when the fight was long and hard as was this commercial property insurance claim from a 2014 hurricane loss in the Caribbean that we wrote about a few weeks ago.

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While most folks are enjoying the spring weather and looking forward to summer vacations with outdoor time with the family, others are still working through the insurance claim adjustment process dealing with adjusters and contractors.  Yes, as hard as it may seem, a lot of folks are still struggling with losses over the last twelve months from winter storms in the Northeast, hail and tornados in the Southwest, and Caribbean wind losses from Hurricane Gonzalo.  It’s been a busy season for Public  Adjusters and with their help, many folks are just now entering into settlement discussions with their insurance companies. So now is the time to pay attention to the details in your insurance policy.  The news media seems to move on from storm to storm with little information offered or shared about the vital information you need to know about your property policy and its terms and conditions.
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